Privacy policy.
How we handle information when you visit DIYAlchemy.com or get in touch with us.
1. Who we are
DIY Alchemy and DIYAlchemy.com are owned and operated by Corporate Infrastructure Solutions, LLC (“we,” “us,” or “our”). This policy explains how we handle information through this website. For privacy questions, contact support@diyalchemy.com.
2. Information we collect
When you use our contact form, we receive the name, email address, selected topic, and message you provide, together with your acknowledgement of this policy. If you email us directly, we receive your email address and the information in your message. Please avoid sending sensitive personal information.
Website hosting and email providers may process technical information needed to operate their services, such as IP addresses, request times, device/browser information, and delivery records. The contact endpoint also uses a temporary request counter to limit excessive submissions; that counter does not store your message.
3. How we use information
We use information to respond to questions and support requests, review feedback, operate and protect the website, prevent abuse, and meet applicable legal obligations. Submitting a contact message does not subscribe you to marketing emails.
Where applicable law requires a legal basis, our handling of information may rely on your request to communicate with us, our legitimate interests in operating and securing the site, consent where required, or a legal obligation.
6. Retention and security
We aim to retain correspondence only as long as reasonably needed to address the request, maintain necessary business records, resolve disputes, and meet legal obligations. Email and hosting providers may retain records according to their own service policies. No fixed retention period is promised for every category of information.
We use reasonable safeguards appropriate to the site, including server-side validation and keeping email credentials out of public website code. No internet transmission or storage method is completely secure.
7. Your choices and rights
You may choose not to use the contact form and may email us directly instead. Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain uses of personal information, and to withdraw consent where consent is the basis for processing.
To make a request, email support@diyalchemy.com. We may need to verify your identity and may retain information where permitted or required by law. You may also have a right to complain to a relevant privacy authority. We do not interpret browser “Do Not Track” signals as changing the site’s behavior; the site has no intentional advertising or analytics tracking in this version.
8. Children’s privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address it. Minors should involve a parent or guardian before contacting us or attempting DIY projects.
9. Updates and contact
We may update this policy as the website and its practices change. The updated date above identifies the latest version. Material changes will be communicated as required by applicable law.
Corporate Infrastructure Solutions, LLC — DIY Alchemy
Email: support@diyalchemy.com